Over the past years, Nastydress as an international apparel online store has been a choice for fast fashion lovers to make a purchase, while recently it has begun to suffer from negative reviews and complaints circulating online. Furthermore, the company was criticized mainly for its product issue as well as shipping issue. Some of those giving negative reviews even stated that Nastydress was not a legit site. But more positive negative feedback and praise on the site can also be read in different online review communities such as Resellerratings.
Hence, a question would be spontaneously asked, “Are all these reviews and complaints telling the truth about Nastydress?” This article thus will aim to answer this question with a profound discussion about Nastydress reviews and complaints. Also, it will take a further look at whether any progress has been made by the site to handle these problems.
Ø What is Nastydress about?
In answering this question, we should learn basically about the site in the first place. As mentioned on its official website page and Facebook profile, Nastydress is an online fast fashion store, specializing in sexy cutting edge clothing. Moreover, it provides retail items at wholesale prices, along with free shipping worldwide. All these benefits for customers facilitate Nastydress to become rapidly popular with a wide range group of female e-shoppers. However, some recent negative reviews and complaints in terms of its products issue and shipping issue put the fashion store under the fire.
Ø Nastydress Reviews and Complaints
We have collected nearly all these Nastydress complaints on a famous customer rating community Resellerratings. The result of our data shows that approximately 90% of negative reviews are with relation to the site’s products and shipping. So are all these complaints telling a real and full picture of Nastydress shopping experience?
Now we will go to a detailed discussion in the following.
One type of the site’s complains pertain majorly to its products issue, more specifically, the sizing issue. We cropped a buyer’s complaint contending that the actual item she received was much smaller than the size chart displayed on the site.
Needless to say, Nastydress should assume the responsibility for the dissatisfied shopping experience of Maurice, the buyer. So why did size chart fail to make a difference in such case? Is it ridiculous? To answer this question, we contacted the PR Team of Nastydress and were told that their items are from various suppliers so that the size of different items might vary from each other. And now the company is striving to optimize the size guides. In case of the same experience as that of Maurice, therefore, it is our suggestion that Nastydress’ customers had better contact the customer server to ensure their size before purchasing.
Nastydress is also beset with the complaints relating to the shipping issue. A minority of buyers left reviews that the site’s shipping time was too long for them to receive their items. However, it is our suggestion that everyone should be patient. To begin with, long distance shipping does take nearly one month and if you choose the free flat rate shipping, it might take around 25 business days. Furthermore, if you are too worried and want to get your parcel earlier, expedited shipping method provided by the site will be a good choice for you. It only takes 3-7 business days as long as you are willing to pay for the fee, more details about how much and how long is shipping in Nastydress will be found on Nastydress Shipping & Handling.
In fact, our finding illustrates that the most of customers who gave complaints finally received their parcel before the estimated delivery time. Even some had changed their reviews from grading 1 star to 4 star after receiving some assistance through a connection between the Nastydress customer service team. It thus can be seen that some negative reviews or complaints are likely to be an emotional venting of customers’ anxiety instead of telling the full story of the site’s shipping service.
Popular Article: The Analysis Of Nastydress Reviews
Ø Nastydress Progress
On the other hand, the site has noticed the reviews and complaints on the online customer rating communities and attempt to improve the customer shopping experience. For one thing, several weeks ago the company set up a professional team in order to upgrade its size chart. They believe their efforts would lessen the frequency of the sizing issue complaints. For another, Nastydress.com has Introduced a New Logistic System To Better Serve Customers and conducted a further collaboration with plenty of famous international logistics and delivery companies for the sake of handling its shipping issue complaints. As a matter of fact, the implementation of the expedited shipping has involved the cooperation with DHL, UPS and IB and as a result customers are likely to obtain their parcels earlier and more safely.
In brief, this article considers that Nastydress is where customers can rely on and make a purchase at. Admittedly, there still exist some problems on the site such as products issue and shipping issue. Yet Nastydress does make progress in solving these problems and it is believed to handle customer reviews and complaints in an active way.
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