Nastydress has won support of fast fashion lovers worldwide as a global online apparel store owing to its word of mouse built up on review sites, for instance, the resellerratings. It can be seen that the clothing store is highly praised with a good mark ‘9.36/10’by the Resellerrating’s reviewers. On the other hand, we also find a minority of customers’ negative reviews complaining they could not receive any response after trying to contact Nastydress customer servers. Some even argued that the store was totally a scam, since its customer service was unavailable for use at all. Hence, is Nastydress a scam? To answer this question, recently the author personally had a try and managed to contact Nastydress customer servers. It seems that Nastydress is not a scam site. This article hence will provide the tips on how to contact Nastydress, along with the explanation of the store’s PR Manager for the cause of the no service.
ｏTips of Contacting Nastydress
Customers gave negative reviews complaining that nastydress is a scam site because they failed to get replied after contacting them. So is Nastydress a scam site? In answering this question, we landed on the official site page beginning our investigation. And our findings show that Nastydress should not be regarded as a scam site. As provided by the store, firstly, there are 4 feasible ways in contacting Nastydress, including ticket submitting, sending an email, phone call and live chat.
1.Ticket submitting via Support Center
Submitting a ticket via support center is a means by which customers can contact Nastydress. Specifically, you can enter into support center by clicking on the link https://support.nastydress.com/ticket/ticket/index and then fill in all the blanks on the page below.
Taking advantage of this method, we got replied after 1 business day, which illustrates that there exists customer service and Nastydress is not a scam site. Besides, it is reported that ticket submitting will generally be handled more swiftly among all the methods.
2. Sending an Email to Nastydress
Also, sending an Email to Nastydress is accepted and you should be aware that the email address is firstname.lastname@example.org. So don’t make a mistake, or you will fail to contact them.
3. Call Nastydress
In addition to ticket submitting and email, some customers may prefer phone call and this method is available on Nastydress as well. And the store provides two hotline for choice. One is merely for the U.S. residents, which is + (1)305-307-1030(USA only), and the other is for customers all over the world and the phone number is + (001)305-307-1030(All customers).
Additionally, according to the store’s notice, you should be aware that you had better call Nastydress at 7:30-21:30(GMT+8) on their USA helpline number. We experimented it and there was a phone servers speaking English, so Nastydress is not a scam without customer service.
4. Live Chat with Nastydress
The last choice for customers to contact Nastydress is live chat. Just simply click on the icon , and a conversation pop-up window below will emerge at the right corner on the page, so that you can leave your questions by filling the blank.
ｏThe Cause of the Problem
So does it mean that the phenomenon of no customer service will not happen as long as customers know the tips of contacting them? The answer will be ‘No’! One important reason, as claimed by the store’s PR Manager, is that Nastydress does not provide 24/7 service. It follows that some customers would probably not get replied promptly after they contact the customer servers. Thus be patient is our advisable suggestion for every customer. Instead, leaving complaints saying Nastydress is a scam on review sites appears useless in terms of problem solving.
The other reason might be the customer fails to use the right contact details and as a consequence it is impossible for them to contact Nastydress. Therefore please don’t use the wrong or false contact number or email address. Or you will misunderstand that Nastydress is a scam site.
In conclusion, Nastydress is not a scam site. Rather, they will be glad to go through and reply to any questions, as long as you familiar with the tips given above. So if you encounter some problems during Nastydress shopping, don’t forget to contact the customer servers with the tips.